OEM Parts and Support
Genuine original equipment manufacturer (OEM) parts minimise unscheduled downtime, extend the life of your machine, and improve the performance of your Rotex Group screening equipment.
With more than 2,000 stocked parts, Rotex Group is a one-stop shop for genuine OEM parts that will keep your screener performing reliably and efficiently for years to come.
Rotex Group parts are available from locations near you and around the world. With locations in Europe and Asia, we’ve got you covered.
Consignment programs are available and negotiable upon request. Call Rotex Group at +44 1928 706 100 to inquire.
Customer Service and Support
Rotex Group customer service promises genuine Rotex parts, competitive pricing and quick turnaround.
Our experienced and knowledgeable Rotex Group Parts Representatives know your Rotex and BM&M machines and understand your application. We’re here to help with troubleshooting or to provide guidance on specific application issues.
You can contact us after hours if needed via our emergency telephone number: +44 1928 703 933.
We offer no-charge testing in our application laboratory when feed conditions or product specifications change. An easy-to-understand report provides clear recommendations for machine sizing, screen selection and performance.
Only Rotex Group has the engineering expertise to guarantee that replacement parts will fit and perform as well as the originals.
Through streamlined operations, Rotex Group strives to achieve the industry’s fastest delivery times.