Rotex Group News

What’s new at Rotex Group and in the industrial separation equipment industry?

Cincinnati, Ohio (July 16, 2013) In order to minimize downtime, Rotex Group offers Express Part Service, ensuring that all in-stock parts orders received by 1:30pm ET, Monday through Friday will receive same-day shipping from strategic distribution centers located worldwide. Parts included in this service range from mesh cleaning balls, connector sleeves, to screen tension clips.

Rotex Group offers genuine OEM parts, ensuring optimal screening performance and preventing machine failure caused by sub-standard, generic replacement parts. All parts including screens and fabricated items (such as top covers and screen frames) are specifically engineered for Rotex Group screeners and their unique applications, increasing equipment life and operating efficiency.

For after hour emergencies, Rotex Group offers a staffed 24-hour Emergency Parts Line: 513-591-5375. Anytime, day or night, Rotex Group customers are assured that the right part will be shipped.

Rotex Group’s staff of highly-qualified parts and services professionals is available to answer any screener related question by phone at 513-591-5375 or by emailing [email protected]. Rotex Group experts are also on hand for on-site technical and operation training and service, as well as for online operation and maintenance training.

In addition to Express Parts Service, Rotex Group offers machine refurbishment and rebuild services for upgrading existing Rotex Group machinery or as a lower cost alternative to purchasing a brand-new screener. Refurbishment Services include a thorough multi-point inspection of all machine components, an accurate cost estimator prior to starting work, replacement or reconditioning of all major machine components, and upgrades with the latest screening technologies. All work is guaranteed by a full, one year warranty.

For more information about the Rotex Group Express Parts Service, or any other Rotex Group product or service offering, contact Rotex Group at 1230 Knowlton Street, Cincinnati, Ohio 45223, [email protected] , www.rotex.com or call 1-800-453-2321.